COVID-19 Update

To our valued customers,

Bergeron Automotive is back to being OPEN Regular Hours.  That said, we are encouraging appointments and staff members will meet customers at CDJR, Volvo, Used Car entrances to confirm you have an appointment and ask a few precautionary questions to ensure the safety of our customers and staff.  Please wait in your vehicles for our associates to check you in.  

We are taking operational precautions per the CDC guidelines for social distancing and have implemented staffing changes to reduce group sizes.  High touch areas in all of our buildings are being cleaned throughout the day and every evening, and we are strongly encouraging customers and staff to wear face masks.

All inventory is located outdoors and can be easily accessed and viewed prior to test driving.  We also have the capability to deliver vehicles without the customer needing to enter the dealership using our iPads and secure finance applications.

We have sent all of our employees notices to strictly follow CDC guidelines and stay at their posts and avoid group meetings whenever possible.  Specific employee requests include but are not limited to the following:

• Strongly encourage employees to stay home if you are sick 
• Wear a protective face mask, wash your hands often, and avoid touching your face
• Avoid close contact, including shaking hands with customers, employees, and vendors
• Cover coughs and sneezes (w/tissue or into your elbow)
• Clean and disinfect door knobs, phone, keyboard, and other high touch areas
• Created staggered shifts to reduce group size and created quarantined employee segments
  

We are wiping down frequently touched surfaces on vehicles before and after test drives, and asking service employees to wear rubber gloves when driving customer vehicles while service work is conducted.
 
Please reach out to us at 504.888.2131 if you have any questions, concerns, or needs during this difficult time.   All customers with vehicles in service will be contacted directly via phone or text message with status updates on their vehicle.

Lastly, all of our customers, employees, and community are in our thoughts and prayers and we will be here for them like we have for over 50 years serving Greater New Orleans.  Stay safe and healthy, and God Bless America!
 
Thank you,

McLean Bergeron, VP
Bergeron Automotive